FAQ

Frequently Asked Questions!

Here are some of the common enquiries people have about our holiday, travel and tour services. If you have other questions please do not hesitate to contact us.

1. I want to know everything about the fares you offer.
2. What is the cheapest fare to my destination?
3. What are the requirements of obtaining a Kenyan Passport?
4. What are the requirements for a visa?
5. What types of accommodation facilities are found in my destination?, Kenya and East Africa?
6. What measures are taken to accommodate the handicapped and the unaccompanied minors and what special facilities are given?
7. I am a Kenyan citizen living abroad and would like to come home to visit taking my family on a safari. Are there discounts for Kenyan citizens and residents?
8. What happens when there's no flight on my desired date of travel?
9. If while on journey my luggage is damaged or lost, or lost and found damaged, who is responsible?
10.Supposing while traveling, my carrier is delayed or develops technical problems causing me unexpected stays (including overnights), who is responsible for these related costs?
11.What entertainment facilities do you have for visitors in Kenya and E. Africa?
12. What type of local transportation means do you have?

 1. I want to know everything about the fares you offer.

We have different types of fares. Such include the following:

Special fares:
Airlines from time to time release special offers of the season. These are popularly known by passengers as the cheapest fares.

Missionary fares:
They are offered to passengers who have proof of relevant religious documents.

Children discounted fares:
All airlines offer this kind of fares depending on their ages, for example:-
Infants -2years pay 10% of Adult fare
2years - 12years - pay from 50%-75% of adult fare.

Group fares:
They are also available on request provided the passengers are at least 15 in number.

Student fares:
Accorded to persons from school age to 35 years of age who have proof of school/college documents. This age bracket varies from airline to airline.

Back to front fares:
We are also glad to inform you that we have special inbound travel arrangements where each Airline has unique offers, which are available upon request.

Incentive fares for firms and institutions:
These are offered to clients who pay at least a month in advance.

Give us a call! There are so many fares on offer that it would be impossible to list them all! If you’ve got a particular journey in mind, or only a general idea, contact us at Prep Safaris International and we will be only too happy to help you find the right flights.

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 2. What is the cheapest fare to my destination?

The cheapest fare to us means time and money; this of course depends on the Airline chosen, the routing, time spent on the journey, the seat availability in the booking class of travel and season (time of travel of the year).

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 3. What are the requirements of obtaining a Kenyan Passport?

One needs:-

  • To fill an application form acquired from immigration office. 2 surities and 2 witnesses must sign this form.
  • 3 colored passport size photographs, which should be attached on the application forms.
  • Original birth certificate.
  • Original Identity card.
  • Letter indicating purpose of passport procurement.

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 4. What are the requirements for a visa?

To get a visa to any country, especially for 1st timers:

  • Valid passport at least 6 months after return of journey.
  • 1-3 passport size photos depending on each foreign country's embassy.
  • A document for purpose of visit to that country
  • Proof of financial creditability
  • Strong family ties

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 5. What types of accommodation facilities are found in my destination, Kenya and East Africa?

  • Hotel accommodation
  • Guest houses
  • Youth hostels
  • Lodges
  • Inns
  • Motels
  • Resorts
  • Home stays
  • Institutions

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 6. What measures are taken to accommodate those with special needs or unaccompanied minors and what special facilites are given?

We are happy to welcome everyone at Prep Safaris. We understand that each individual is just that; individual. If you have a particular special need, please let us know so that we can ensure that the carrier of safari guide is aware in advance. This would include the nature and degree of your special needs, plus if you have any particular dietary requirements or health arrangements. As for minors, the carrier can arrange for an escort although sometimes this carries an additional fee.

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 7. I am a Kenyan citizen living abroad and would like to come home to visit taking my family on a safari. Are there discounts for Kenyan citizens and residents?

Yes. All park entrance fees, safari lodge and hotels etc. have discounted rates for this as well as students by giving special inbound travel arrangements, where each airline has unique offers, which are available upon request. Contact us to enquire.

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 8. What happens when there's no flight on my desired date of travel?

Should there be no flights on your desired/requested dates, then we give you the next available either earlier or later provided you give us the alternative range.

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 9. If while on journey my luggage is damaged or lost, or lost and found damaged, who is responsible?

The carrier is responsible and the degree of compensation varies from carrier to carrier.

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 10.Supposing while traveling, my carrier is delayed or develops technical problems causing me unexpected stays (including overnights), who is responsible for these related costs?

The carrier is responsible and the degree of compensation varies from carrier to carrier.

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 11.What entertainment facilities do you have for visitors in Kenya and E. Africa?

There are casinos, discotheques, carbarens (strip-teezers), theatres, cinemas (movie shows), Christian church choirs (open air) among others in major cities.

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 12. What type of local transportation means do you have?

We have plenty of means of local transportation:

  • Air transport: planes, gliders
  • Land (Road): Buses, Bicycles (popularly known as boda boda - derived from movement across borders), cars, carts (both hand driven & animal driven), donkeys, matatus (mini-buses), tuk-tuks (scooters).
  • Rail: Trains.
  • Sea: Boats, rafts, dhows, canoes.

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